Shipping & Returns
Shipping within Australia
FLAT RATE $7.00, 2-7 business DAYS
You will receive an email with tracking once your order has shipped. We are not responsible for lost or stolen packages. Kindly reach out to email@example.com with any order-related enquiries.
Flat Rate $15.00, 7-28 business days
All international shipments are subject to duties and taxes that are the sole responsibility of the customer and will be billed upon delivery based on country regulations. Rhythmkeeper has no control over these fees and is unable to falsify prices and/or mark orders as gifts. If you haven’t received your order, your customs office is the first place to check. We are not responsible for replacing orders that are left unclaimed at customs.
Refunds & Returns
Due to the nature of our products, we cannot accept returns. However, if your order is damaged or incorrect, we will happily replace it.
Please email us at firstname.lastname@example.org with your order number and a photo of the damaged product within 7 days of receiving your order and we will correct the mistake right away. We are not responsible for orders with incorrect addresses that are lost/stolen/damaged or returned.